The questions you must ask when buying a used copier from a wholesaler
(what do you have to lose?)

Quality Products

Do they offer refurbished products? Are all units inspected, tested, and guaranteed? Are the techs factory-trained?

Professional Shipping
Are they shipping using only air ride trucks?
Do they guarantee next week delivery? Are all units guaranteed to be bubble-wrapped, shrink-wrapped, or even corner-boarded at your request?
No Questions Asked, Money Back Guarantee
Is there a no-questions, money back guarantee if you are not 100% satisfied with your shipment?
Customer Service
Is there a customer service program before and after the sale? Do I have access to all personnel, including the Owners, Service Manager, Dispatch and my Sales Rep (within 1 hour)?
Do they offer incentive programs similar or better than the manufacturers?
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