EBU’s Certified Pre-Owned Copier Program
Every machine in the CPO program goes through a rigorous 14-point inspection by factory-trained technicians. Backed by a 100% money-back guarantee and EBU’s industry-leading support — in business since 1982.
At EBU, we understand the significance of reliable equipment for your business. That’s why every machine in our Certified Pre-Owned program undergoes a meticulous 14-point inspection process — ensuring that only the highest quality products leave our warehouse. Our commitment to excellence is backed by the most expansive, industry-leading guarantee policy available from any used copier wholesaler.
Gone are the days of uncertainty when acquiring pre-owned copiers. EBU’s Certified Pre-Owned program gives you the confidence of knowing exactly what you’re getting, what’s been done to it, and what happens if anything falls short of your expectations.
What Makes a Copier “Certified Pre-Owned”?
The term “certified pre-owned” in the copier industry is sometimes used loosely. At EBU, it has a specific meaning: a machine that has completed our full 14-point inspection process, been cleaned and serviced as needed by factory-trained technicians, and is covered by our complete guarantee and support program.
Not just “tested and working”
Many wholesalers describe machines as tested if they power on and print. Our CPO standard goes significantly further — every functional system, consumable, and component is individually assessed and documented.
Factory-trained technicians
Our inspection team is factory-trained on the major commercial brands we carry. That means they know what to look for on a Ricoh IM series or a Canon imageRUNNER ADVANCE in ways that a general equipment technician may not.
Cleaned and serviced
Every CPO machine is cleaned inside and out before it ships. Where components need replacement or adjustment to meet our standards, that work is done before certification — not disclosed as a known issue after sale.
Fully backed
The CPO designation isn’t just a label — it’s backed by our 100% money-back guarantee, our Pay-After-You-Inspect policy for qualifying new customers, and our post-sale support commitment.
Pay After You Inspect
We’re so confident in our inspection process that we offer a revolutionary Pay-After-You-Inspect policy for qualifying new customers. Receive the equipment, inspect it yourself, and pay only when you’re satisfied with what you see.
No other major used copier wholesaler offers this. We can, because we know what’s in every machine before it ships.
The 14-Point Inspection Process
Every machine in EBU’s Certified Pre-Owned program is individually inspected against 14 specific criteria by factory-trained technicians. Here’s exactly what gets checked:
Power & Boot Sequence
Machine powers on cleanly with no startup errors. All initialization sequences complete normally.
Print Quality — B&W
Test prints evaluated for density, clarity, registration, and consistency. No streaks, lines, or fading.
Print Quality — Color
Full-color test prints checked for CMYK balance, color accuracy, and absence of banding or ghosting.
Fuser Unit Assessment
Fuser temperature, pressure, and toner adherence checked. Fuser life remaining documented.
Drum & Imaging Unit
Drum condition and remaining life assessed. Developer units checked for contamination or wear patterns.
Paper Feed & Transport
All paper trays tested for clean pickup and feed. Paper path checked for debris, worn rollers, or jam-prone areas.
Duplex Unit Function
Automatic duplex printing tested across multiple paper sizes. Both sides checked for alignment and quality.
Document Feeder (ADF/RADF)
Document feeder tested for clean feeding, skew, and double-feed detection. Glass and scanning path cleaned.
Scanner / Glass Platen
Flatbed scanner tested for scan quality, color accuracy, and absence of lines or shadows. Glass cleaned.
Control Panel & Display
Touchscreen or button panel fully tested. All menus accessible. No stuck pixels, dead zones, or unresponsive controls.
Network & Connectivity
Network port and wireless (where applicable) tested. Machine connects and responds to print commands.
Error Code Check
Full error code history reviewed. No active fault codes. Resolved codes documented and disclosed.
Meter Count Verification
Total and color meter counts recorded and disclosed. Meter count matches machine condition assessment.
Physical & Cosmetic Condition
Exterior panels, covers, and doors inspected. Machine cleaned inside and out. Any cosmetic issues noted and disclosed.
Our Guarantee Program
Money-Back Guarantee
If the equipment doesn’t match your expectations, we refund your investment in full — no questions asked. This applies even if the machine has been in your warehouse for up to 30 days.
Post-Sale Response
Every customer has direct access to our sales rep, service manager, dispatch team, and ownership — all reachable within 1 hour during business hours, including weekends.
Days Warehouse Coverage
Our money-back guarantee covers equipment even after it’s been received and held in your warehouse — giving you time to place the unit before committing fully.
“I’ve been an EBU customer for 17 years because of their Certified Pre-Owned Program. The consistency of what they deliver and the way they back it up keeps me coming back. I don’t have to wonder what I’m getting.”
CPO vs. Standard Used Copier: What’s the Difference?
Not all pre-owned copiers are the same. Here’s how EBU’s Certified Pre-Owned machines compare to standard used inventory from the broader market.
| EBU Certified Pre-Owned | Standard Used (market) | |
|---|---|---|
| Inspection process | ✓ 14-point by factory-trained tech | Varies — often none documented |
| Test prints | ✓ Required before certification | Sometimes — not guaranteed |
| Error code history | ✓ Reviewed and disclosed | — Typically not disclosed |
| Meter count disclosed | ✓ Always | Sometimes |
| Money-back guarantee | ✓ 100%, no questions, up to 30 days | — Rarely or limited terms |
| Pay-after-inspect option | ✓ Available for new dealers | — Not available |
| Post-sale support | ✓ Direct access, 1-hour response | Varies widely |
| Shipping standard | ✓ Air ride, fully wrapped | Standard freight — varies |
Who the CPO Program Is For
Copier Dealers
Dealers who need to place equipment in customer accounts with confidence. CPO machines reduce callbacks, service issues, and returns that damage customer relationships.
Businesses Buying Direct
Companies that need reliable equipment without a full new-machine budget. The CPO program gives direct buyers the confidence of a documented inspection without the new-machine price.
Schools & Government
Institutions with procurement requirements or budget constraints that preclude new equipment. The CPO program’s documentation and guarantee satisfies procurement standards while managing cost.
First-Time Wholesale Buyers
New to the used copier wholesale market? The Pay-After-You-Inspect policy and money-back guarantee make EBU the lowest-risk way to start a wholesale sourcing relationship.
Frequently Asked Questions
Ready to Experience the CPO Difference?
Browse our certified pre-owned inventory or contact our sales team to discuss your equipment needs. First-time dealers can ask about our Pay-After-You-Inspect policy.